Accessibility statement

This statement applies to the Medical Consulting website at medicalconsulting.uk. It is run by Medical Consulting Ltd.

We want as many people as possible to be able to use this website. Many of the people we care for have reduced vision, so this matters to us. You should be able to:

• make the text larger using the A+ button at the top of every page, or your browser's zoom, up to 300% without the text spilling off the screen
• move around the website using just a keyboard
• use the website with a screen reader (for example JAWS, NVDA or VoiceOver)
• read the website on a phone or tablet as easily as on a computer
• turn off animations by switching on "reduce motion" on your device

We have also tried to make the text as simple as possible to understand.

How accessible this website is

We built this website to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We know some parts may not yet work perfectly:

• some photographs are decorative and are deliberately hidden from screen readers
• documents that clinicians upload through the staff portal (for example scanned letters) may not be accessible, because we do not create them

What to do if you cannot use part of this website

If you need information on this website in a different format, like large print, easy read or an audio recording, or you find a problem we have not listed:

• email info@medicalconsulting.uk
• call 02046 416942

We will consider your request and get back to you within 10 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing accessibility law in Great Britain. If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Help with your appointment

If you need support to attend an appointment, for example a large-print letter, someone to come with you, or an interpreter, please tell us when your appointment is booked and we will do our best to help.

How we tested this website

The website was checked by the team that built it in October 2026, using keyboard-only navigation, browser zoom, automated checks and a screen reader. We will check it again whenever we make significant changes, and at least once a year.

This statement was prepared on 21 October 2026.