Last updated: May 2026
Who We Are
Medical Consulting™ is a CQC-registered independent provider of consultant ophthalmology services. We are the data controller for personal data collected through this website.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Data We Collect
We may collect the following categories of personal data:
- Contact information — name, email address, telephone number, organisation
- Referral information — clinical details submitted via our referral contact form
- Website usage data — anonymised analytics data (pages visited, browser type)
- Cookie data — see our cookie notice below
We do not collect special category data (including patient health data) through this website. Clinical referral data is handled through secure NHS-approved channels.
How We Use Your Data
We use your personal data to:
- Respond to enquiries from ICBs, GPs, optometrists and commissioning bodies
- Process and triage clinical referrals
- Improve the performance and accessibility of this website
- Comply with our legal and regulatory obligations as a CQC-registered provider
Lawful Basis for Processing
We rely on the following lawful bases under UK GDPR:
- Legitimate interests — responding to professional enquiries and improving our services
- Legal obligation — compliance with CQC registration requirements and NHS contractual obligations
- Consent — where you have explicitly agreed to receive communications from us
Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Enquiry data is retained for a maximum of 2 years unless an ongoing clinical or contractual relationship exists.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (where applicable)
- Object to or restrict processing
- Data portability
- Withdraw consent at any time (where consent is the lawful basis)
To exercise any of these rights, contact us at info@medicalconsultinglimited.co.uk.
Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
ico.org.ukTelephone: 0303 123 1113